Legal
Terms and Policy
Growth Limit payment, refund, cancellation, fulfillment, security, and card-network policies for digital consulting services, including when refunds are reviewed and how monthly retainers end.
Use these terms before booking, paying, renewing, canceling, or requesting a refund. The operating rule is simple: scope lives in the proposal, payments run through secure processors, and refunds are reviewed against work already started or delivered.
They apply to digitally delivered SEO, web, funnel, and growth-infrastructure consulting. They do not apply to physical products, shipping, retail returns, unmanaged software subscriptions, or third-party tools you buy outside a Growth Limit engagement.
Services covered by this policy:
- SEO strategy, content production, and optimization
- Full-stack website design and development
- Funnel design and conversion rate optimization
- Brand positioning and growth infrastructure
Services are scoped through discovery, then delivered through monthly retainers or custom project timelines defined in the proposal or service agreement. If the proposal conflicts with this general page, the signed project document controls the engagement-specific scope, dates, and payment schedule.
1. How to Use These Terms
Use this page when the question is scope, billing cadence, delivery, support, cancellation, refund review, payment security, or card-network compliance. Use the proposal or service agreement for project-specific deliverables, owners, dates, and communication channels.
Before booking, confirm four things: the service category, billing cadence, cancellation path, and what work has to start before a refund becomes unlikely. If you need a billing answer, include the invoice, project name, and the decision you need so support can trace the request to the right agreement.
2. Currency Display
All prices shared with clients are in U.S. Dollars (USD) unless explicitly stated otherwise.
3. Customer Contact Information
Use the channel tied to your engagement first. Email is the default support record; Slack, text, or business messaging are available only when the proposal includes that channel.
Email: dennis@growthlimit.com
Phone: 1-929-536-0604
Business messaging: available via Slack connection or text when that channel is part of the engagement.
We aim to respond to customer inquiries within 24 business hours. Urgent billing, access, or delivery issues should include the invoice or project name in the first message.
4. Fulfillment Policies
Refund Policy
Refunds for consulting services are reviewed case by case against the signed scope and the work already started. Refunds are generally not issued once strategy sessions, research, implementation, or deliverables have begun. If the concern is billing error, duplicate payment, or wrong invoice amount, contact support with the invoice number so it can be reviewed separately from service-satisfaction disputes.
Delivery and Fulfillment
All services are delivered digitally through calls, documents, project workspaces, site changes, reports, or implementation tasks. No physical products are sold. Delivery timelines, review cycles, and acceptance criteria are defined in each service agreement or proposal.
Returns Policy
Due to the nature of digital consulting and execution work, returns do not apply.
Cancellations
You may cancel your service at any time. For monthly retainers, cancellations can be made on any date and terminate with the conclusion of the most recent billing cycle unless the proposal states a different notice period. Cancellation stops future work; it does not automatically refund completed or in-progress work.
5. Legal or Export Restrictions
Growth Limit does not engage in or facilitate any export-restricted activity or offer services restricted under U.S. or international trade laws. If a project contains country-specific compliance requirements, those are reviewed and scoped on a case-by-case basis.
6. Privacy Policy
We do not sell user data. We use cookies, analytics, booking forms, and payment processors only to operate the site, respond to inquiries, schedule calls, improve performance, and process transactions. For fuller privacy, cookie, editorial, affiliate, and accessibility disclosures, see the Legal page.
7. Business Address
Growth Limit
1 Washington Street
Greene, NY 13778
United States
8. Promotions and Offers
If any promotions, free audits, or discounts are active, full terms are disclosed at the point of offer. Trials or time-bound promotions include duration and renewal details. Customers are required to acknowledge promotional terms before opting in.
9. Security and Payment Information
Our website is served over HTTPS and maintained using modern security practices. Stripe handles payment forms and transaction processing directly under its PCI DSS controls. Growth Limit does not store sensitive card numbers, CVV codes, or full payment credentials on its servers.
Card testing and fraudulent activity are monitored and blocked using Stripe security layers. If a payment fails, is declined, or appears duplicated, contact support before retrying multiple times so the invoice and payment intent can be reviewed.
10. Accepted Payment Methods
Growth Limit accepts the following major credit card brands:
- Visa
- Mastercard
- American Express
- Discover
These logos may be displayed on the checkout or billing page for clarity.
11. Card Network Policies
As an online merchant, Growth Limit follows the applicable rules published by the major card networks, including:
- Visa Rules and Regulations
- Mastercard Rules
- American Express Merchant Operating Guide
- Discover Network Rules (available upon request)
Licensing
This compliance document was developed referencing Stripe's Shop Terms of Use, which are available under the Creative Commons Attribution 4.0 International License. Growth Limit adapts and maintains this policy to stay current with regulatory and platform requirements.
For privacy, editorial standards, and site legal notices, see Legal. Questions: dennistheprofessor@gmail.com.
Need the Engagement Rules Before You Book?
Review scope, billing cadence, cancellation, refund review, payment security, and support channels before starting a project.